Toll Free Numbers

If you have an 800 number you may want to look into a voicemail service. There are really two options when it comes to getting voicemail service for your business. You can either have a voicemail service only or you can add it to your phone options. If you choose to add it to an already existing toll free phone service it will be an additional monthly charge. Most companies charge between $3.00 and $7.00 a month. The price difference depends on the storage volume you need for your messages. The more you need the higher the price.

There is usually an additional optional you can also choose. It is called voicemail notification. They will notify you when you have new voicemail messages to listen to. This fee is usually very nominal and they will notify you on your cell phone if you would like. They have other options for retrieval. For example you can get your voicemail sent to you as an email on your PC. You can also listen to them on your phone or PC. This is especially convenient. You can keep working while you are listening. Not having to hold a phone frees up your hands to do other things.

These toll free voicemail service providers give you the possibility to record a custom greeting for your customers. They can hear your voice and not the voice of a pre recorded message. You can change it as often as you would like. Most companies give you up to two minutes to record a message.

There is also what is referred to as a multi mailbox option. This allows your customers to leave messages for different departments. You may want to set them up for each individual employee or perhaps the best way for your company is to divide them by department. For example, you might have one mailbox for orders, and a seperate one for customer service.

So when you are signing up for your 800 number ask about the particular voicemail services options they offer. It is a very convenient way to route calls. It helps cut down customer hold time, which makes happier clients. It also helps keep your phone traffic organized and flowing smoothly. If you have toll free voicemails services, did you get a vanity number to go with it? There are many companies out there that allow you to check for their availability or you can hire a company that will come up with a vanity number just for your business.

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